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How To Reset Dahua VTH Password via Computer

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This guide will show you how to reset the password of a Dahua VTH over a local network using VDP Config.

NOTE:

These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE once you have completed Step 9.

 

1. Open Dahua Toolbox and click Open next to VDP Config

How To Reset VTH Password via Computer

2. Discover the device in VDP Config – How To Discover A Device Using VDP Config

How To Reset VTH Password via Computer

3. Select System Settings section

How To Reset VTH Password via Computer

4. Click Device Password

How To Reset VTH Password via Computer

5. Select the device(s) you wish to reset the password for on the left using the checkbox

How To Reset VTH Password via Computer

6. Click Reset Password

How To Reset VTH Password via Computer

7. Confirm the prompt

How To Reset VTH Password via Computer

8. Use the drop down box next to Reset Mode to select XML File

How To Reset VTH Password via Computer

The default Export Path will be displayed where the XML will be saved. Click Browse Path to modify this location.

Click Next to proceed

How To Reset VTH Password via Computer

A prompt will confirm a successful reset and generation of the XML file.

How To Reset VTH Password via Computer

NOTE: The next steps require the assistance of Dahua Technical Support to complete the process. Please contact Dahua Technical Support via one of the methods once you have generated an XML file HERE

9. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

How To Reset VTH Password via Computer

 

10. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

How To Reset VTH Password via ComputerSave the results.XML file to the computer

11. In VDP Config at the Reset Password interface click Open

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How To Reset VTH Password via Computer

12. Select the results.xml file click Open

How To Reset VTH Password via Computer

13. Click Next

How To Reset VTH Password via Computer

14. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

How To Reset VTH Password via Computer

A green check mark next to the device will confirm a successful password reset

How To Reset VTH Password via Computer

Thank You all.
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Harshani Kumari

Harshani Kumari

I’m Harshani Kumari. My Husband is Harsha Jayamaha, Founder & CEO of this Blog. I Would like to be Reading, Writing & Experiments any other Subjects in the world. So, I thought Writing this blog about CCTV Subject with my Husband. Many thanks to my dear husband for Introducing me to this Field. If you like my post ,Please share with your friends.

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